Practical thinking for better product onboarding
Onboarding topics · 5 articles
Guidance should make a task easier to understand and complete. Use the pattern guide to choose where help belongs, then examine whether the interaction works for people using a keyboard, a different input method or a different route through the product.
Guidance & accessibility · Guide
Published
Use a decision matrix to choose between empty states, welcome screens, checklists, contextual help, and product tours for a specific onboarding task.
Guidance & accessibility · Guide
Published
Use saved progress and explicit preferences before inferring interests. Give people clear controls and compare recommendations with a useful general experience.
Guidance & accessibility · Guide
Published
Ask for notifications when a user can understand the specific benefit, then preserve a useful experience when they decline or dismiss the permission request.
Guidance & accessibility · Audit/checklist
Published
Review labels, keyboard focus, dialogs, authentication, and error recovery with a practical onboarding checklist grounded in W3C guidance.
Guidance & accessibility · Guide
Published
Give first-time users tap and keyboard ways to move cards, reorder work and place objects, with clear destinations, position feedback and recovery.
